Contact Us

AxionCore

We're here to help. Whether you have a question about an order, a product, shipping, returns, or general inquiries, our customer support team is available to assist you.

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Customer Support

For all inquiries, please contact us using the details below:

Email: support@axioncore.store
Phone: +41 77 203 9559

We aim to respond to all customer inquiries within 24–48 business hours.

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Order Support

If your inquiry relates to an order, please include:

• Your order number
• The email address used for the purchase
• A brief description of your request

Providing this information helps us assist you more efficiently.

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Frequently Asked Questions

You may find answers to common questions below:

Shipping

Estimated delivery times:

• Europe: 5–10 business days
• International: 7–15 business days

Delivery times may vary depending on destination and carrier operations.

Returns

We offer a 30-day return policy. Full details can be found in our Return & Refund Policy.

Order Tracking

Tracking information is provided by email after shipment where available.

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Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM (CET)

Responses may occasionally take longer during weekends, public holidays, or periods of high demand.

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Business Information

AxionCore

AxionCore operates this online store and provides customer support for all products sold through AxionCore.store.

Business Address
Grabenstrasse 8
6300 Zug
Switzerland

Email: support@axioncore.store
Phone: +41 77 203 9559

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Our Commitment

At AxionCore, we are committed to providing clear communication, reliable customer support, and a transparent shopping experience. We aim to resolve customer inquiries promptly and professionally while delivering a positive shopping experience.